Help & FAQs

Questions? Not for long!

We’ve put together this hub of quick solutions and helpful info, covering everything from how you can pay to how we deliver your SUDU goodies, to make things easy for you.

Popular questions

How long does it take for my item to arrive?

For Premium Delivery, you can expect to receive it the next day if you place your order before our midday cutoff time. Please note that the cutoff time for Premium Delivery is subject to change, so while we do our best to ensure timely delivery, there may be unforeseen delays caused by internal processes with our courier partners.

My order hasn't arrived. What should I do?

If your order hasn't arrived within the expected delivery time, we recommend checking the tracking information provided for your order. If you can't find any updates or if there are any concerns, please reach out to us at

How do I return an order or item?

To initiate a return, please visit our returns portal. If you experience any issues, please contact us at

Do you offer discounts for students?

Yes, we do! Students can enjoy a 15% discount on their purchases. You can apply for your discount here.

general information

Who is SUDU?

SUDU is a sportswear brand that’s dedicated to giving you with the sports clothing and shoes that you'll love and can trust to last. If you want to learn more about who we are and what we stand for, click here.

How is my data/personal information stored?

We handle your personal information with the utmost care and in accordance with our Privacy Notice. For detailed information on how we store and use your data, please refer to our Privacy Notice, which you can read here.

Where can I read your Terms and Conditions?

If you're interested in reading our full Terms & Conditions, you can find them here.

Still need help?

Visit our contact page to get in touch with us...